Support Service

Hello Mapas D., After carefully reviewing your project description "Support Service", we believe that our team is exceptionally suited for this job. We have very good expertise in your mentioned skills i.e. Amazon Web Services, Node.js, Elasticsearch and that's why I believe that we can work on your project efficiently. Feel free to inform us if you need any additional information. Also, let's connect to understand your requirements in more details, and bring your vision to life. Best Regards Ashok Sharma CEO at EMIQ TECH

Hey Good afternoon , Just finished reading the brief details . I see you have been looking for someone who has experience with these tech stacks Node.js, Elasticsearch and Amazon Web Services. I will request you to review my profile, skills, projects and customer feedbacks to confirm that I will be good fit for this job. I would like you to start the chat so we can discuss the project in detail and we will see how it goes. Questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? 1. I have done more than 250 major projects only on freelancer.com. 2. I have not received a single bad feedback since last 5-6 years. 3. You will find 5 star feedback on last 100+ major projects which shows my clients are happy with my work. Portfolio: https://www.freelancer.com/u/AwaisChaudhry Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) Thanks and regards, Awais

With over a decade of experience in Full Stack Development, WordPress customization, Mobile App Design, and Brand Identity, I have a proven track record of delivering successful projects across various domains. I have handled over a thousand projects for organizations in the enterprise and medium tiers, showcasing expertise in Full Stack Development, WordPress Theme and Plugin Development, Mobile App Design, and more. I am dedicated to nurturing long-term relationships by providing top-notch support and high-quality work. Your project aligns perfectly with my skill set, and I propose to establish a comprehensive Extended Support Service for cases of massive crashes of the ElasticSearch Search Platform. I aim to quickly develop a detailed plan tailored to your platform, covering critical incident resolution, proactive monitoring, and preventive analysis procedures. By collaborating on this project, we can ensure the stability and reliability of your ElasticSearch platform. For compensation, I propose discussing your budget and expectations to determine a fair pricing structure aligned with the level of support required. Your satisfaction and project success are my top priorities, and I am committed to delivering exceptional results that exceed your expectations.

Hi, How are you? Upon reading brief details I believe its a doable job I have great experience doing projects with Elasticsearch, Node.js and Amazon Web Services. I am confident about getting this done. While I believe we need to have detailed discussion about it. I work as per Eastern time daily so that would be good for us to catch up on this job, Lets discuss this further and get started for you as soon as possible. Thanks! Shamshad

Hello There, Please check my recent experience in various domains as a virtual and admin assistant. A) #Market Research/ Prospecting: • Extracting business prospects & Decision-makers through LinkedIn sales navigator, Email findings & verification ,Contact discovery of businesses, Company profiling- extracting details of companies • Web research / Google search engine and different websites like Manta, Hoovers, Zoominfo, Bloomberg, and Yellow-pages, List research and list building, Managing data using MS-Excel and google sheets B) #Social Media / Lead Generation and Promotions: • Create accounts Facebook, LinkedIn, Insta account / Page, Create ads on business pages, Set up ads campaign,Target people with location/city & age group, Post Engaging Content ,Select ad budgets • Create a Form for Lead Generation, • Download the leads from the Facebook business dashboard, Join Facebook Groups and post our ads on this group C) #Customer Service Tasks: • Check client queries daily, Troubleshoot, Resolve, and reply to them in turnaround time, and Resolve Refunds, Cancellations, Payments & other order-related issues with high priority. • Customer support by chat and email. D) #Virtual / Admin Assistant: Proficient in Microsoft Office programs (Word, Excel, Powerpoint), Google Drive (Spreadsheets, Docs) as well as a social media management (FB account creation, Posting, Commenting and Engaging with followers, Creating Page)

Hey there! Picture this: your project, but even better. I've got skills that'll make your ideas sing and your goals soar. Let's chat and make some awesomeness happen together. Trust me, it's gonna be epic!

Hi there I have extensive experience in providing support services for the ElasticSearch Search Platform with NodeJs. I understand the importance of ensuring the platform runs smoothly outside of regular business hours, weekends, and holidays. My proposal includes coverage for critical incidents during the specified support hours, with a commitment to resolving issues within 3 hours of receiving a report from your Help Desk. Additionally, I will conduct preventive analysis to ensure the platform's health and reduce the occurrence of massive crashes. My monitoring system will detect service outages 24/7, allowing for immediate action to be taken without client notification. I can provide links to similar works from my portfolio. Please go through my profile its 15 years old see the work I did over the years. ---> No Win No Fee means that your satisfaction is my utmost priority. <---- Lets discuss the job details. Moreover, I am willing to start the job and perform tasks without even being hired; it is just to show my commitment to this project. Looking forward to hear from you. Regards Shah

With over a decade of experience in both frontend and backend development, I understand the complex landscape your ElasticSearch Search Platform operates in. My extensive knowledge of Elasticsearch and Node.js will allow me to navigate any problems your platform may face, whether it's through proactive preventive analysis or responding to massive crashes. In addition to my technical abilities, I pride myself on providing 24/7 support. Your requirement for support outside of business hours, weekends and holidays aligns perfectly with my work ethic; ameliorating critical incidents is a priority to me. Moreover, with a deep experience in CMS including WordPress and Magento, I can extend your preventive analysis capabilities as well. By choosing me, you're choosing someone who views your success as his own. I'm dedicated to sending high-quality code and ensuring every aspect of your platform runs efficiently, minimizing service outages. My commitment to quality combined with my proactive approach makes me the best choice for your extended support service requirements. Let's join hands for this fruitful partnership!

Hello there What specific alerts or notification channels would you like us to utilize for potential issues? Do you have a preferred escalation protocol for critical incidents outside of designated support hours? What kind of reporting would you like regarding monitoring activities and identified issues? I understand the critical nature of your ElasticSearch search platform and the impact outages can have outside of business hours. This proposal outlines a comprehensive support service designed to minimize downtime and ensure platform health. I can tailor a support plan that meets your specific needs and budget. With our expertise and commitment, we can ensure the continued health and availability of your ElasticSearch platform. I will wait for your positive response. I’m available for a call right away. Sincerely, Abrar PS: The Portfolio can be shared on your request thru' chat.

Hi Good afternoon This is Umair You can see clearly from my profile that all my reviews/feedbacks are 5 stars and that's for a sole reason that I only take those projects which are doable for me. I am very much familiar with Elasticsearch, Node.js and Amazon Web Services. I have done similar projects before. Let's have a quick chat on this project to clear further details and I will give you development feedback as soon as possible. I am a Full time developer and can work on Elasticsearch, Node.js and Amazon Web Services. Looking forward to working with you. Thanks Umair Anwar.

As an AWS enthusiast with 4+ years of mobile and website development experience, I am well-versed in handling critical outages. My proficiency in Elastic Beanstalk, EC2, and other services make me the ideal candidate for your project. I understand the significance of support during non-business hours, especially during massive crashes; my availability from 18:00 to 23:00 on weekdays and all day on weekends and holidays ensures quick resolutions. In addition to providing extended support when things go wrong, I also emphasize the importance of preventive analysis. By monitoring the platform continuously, I can help establish its healthiness and identify early signs of potential issues, thereby reducing future events. This proactive approach sets me apart from other candidates. Apart from my technical abilities, my commitment to regular communication and dedication to delivering quality assurance further solidify me as the best fit for this job. I value long-term partnerships and understand that your needs may change with time. Thus, I assure you that my support will always be tailored to meet your evolving requirements. Let's collaborate to bring your vision to life with utmost efficiency and accuracy!

yeah i m well versed with the AWS so as i got your task ready to start work from now

Hi Mapas D., How are you doing? As a professional developer with expertise in Node.js, Amazon Web Services and Elasticsearch, I eagerly anticipate the opportunity to complete this project for you. Please drop me a message to discuss the project detail. Thank you for considering my services.

Hello Mapas D. I have read your project description carefully and it sounds very interesting to me cuz I am full stack developer. I have a that has a strong experience for Amazon Web Services, Node.js and Elasticsearch and I am sure that would perfectly satisfy your requirements. I would appreciate the opportunity to further discuss your requirements in detail through chatting. Please contact me if you have interesting me. Thank.

Hello, As a developer with experience in NodeJs and ElasticSearch, I propose implementing a proactive monitoring and alert system for the ElasticSearch platform. By setting up automated checks and monitoring scripts, we can detect potential issues before they escalate into massive crashes. This will help in reducing downtime and ensuring the platform's stability. Additionally, we can create scripts for regular health checks of the platform to identify any underlying issues that could lead to outages. By analyzing the system's performance metrics and logs, we can provide insights into potential areas of improvement to prevent future incidents. I would like to know more details about the current infrastructure and monitoring tools in place to better understand the requirements and integrate our solution seamlessly. Do you have specific preferences for the alerting system or any key performance indicators that should be monitored closely? Looking forward to discussing this further to provide a comprehensive support service for the ElasticSearch platform. Best regards, Muhammad Saad... Come over chat

As a seasoned software developer with extensive experience across multiple domains and an equal amount of expertise in a rich variety of technologies, I believe I am the ideal candidate for this Support Service project. My familiarity with PHP, HTML, JavaScript, Python, and C# would be invaluable assets for monitoring ElasticSearch's performance on your NodeJs platform. Furthermore, I have a concrete understanding of frontend-backend software architecture to ensure the highest standards in preventive analysis. My database skills in MySQL, MSSQL, PostgreSQL, MongoDB will help me effectively monitor the 'health' of your platform by honing in on the key indicators that are imperative for early issue detection and incident prevention. Alongside this, my knowledge on Amazon Web Services further bolsters my SQL expertise thereby culminating into an impressive service offering. My commitment to quality extends to ensuring exceptional support even during off-hours and holidays because guaranteeing uptime and resolving critical incidents within a reasonable timeframe is what differentiates mediocre support from exceptional ones. In me you will find not just a software developer'il but also a dedicated partner to ensure consistent peak performance for your ElasticSearch Search Platform across all temporal and working conditions.

Being a seasoned Full Stack developer, I possess a comprehensive understanding of Amazon Web Services and Node.js that will be beneficial in providing the support services you require. With my technical background, I can ensure effective monitoring and provide immediate resolutions in case of any platform outages during the specified service window - Monday to Friday from 18:00 to 23:00 and Saturdays, Sundays, and Holidays from 9:00 to 23:00. My experience with ElasticSearch Search Platform coupled with Node.js will allow me to restore your Search Services promptly. I'm especially skilled in creating preventive analysis strategies which I believe aligns well with your need for a 'healthy' platform that minimizes events like crashes. Utilizing my broad understanding of various programming languages like Javascript, PHP, Python and databases like MySQL, PostgreSQL, MongoDB sensitive results. Despite having all this expertise under my belt, what truly sets me apart is my driving passion to deliver top-notch results. It would be an honor to work alongside you as we transform your vision into an enhanced Support Service experience for your clients. Please don't hesitate to reach out so we can delve deeper into how we can make this collaboration a success!

Hi, respect AGajardoC. Glad to meet you. My first goal is to satisfy my clients. My goal is to satisfy my customers at all times. According to extensive experience, Elasticsearch is a distributed, open-source search and analytics engine designed for horizontal scalability, high performance, and full-text search capabilities.I am detail-oriented senior developer and I have more experience about Elasticsearch. Of course, I had been mastered Elasticsearch . I am very interested in your project and important point is to master about Elasticsearch development. Also,My primary focus is on delivering value to my clients by understanding their needs and providing tailor-made solutions. If it's for trust, you can trust me because I always will do my best to not only do top-notch work but to generate a good friendship to grow together. After development, If you want,I can mainteance with you. That's interesting.

⚡⚡Time is a non-renewable resource; use it wisely.⚡⚡ - Steve Jobs ⭐Hello, Mapas D.! Let me save your time.⭐ I have FULLY UNDERSTOOD YOUR REQUIREMENTS. Leveraging my 7+ years of experience in Node.js, Elasticsearch and Amazon Web Services, I noticed that I am the PERFECT CANDIDATE for your "Support Service" project. I am ready to start your project ASAP and you can guarantee the best result as per your requirements. I have been through your job description thoroughly and came up with some questions and ideas to discuss with you. Why don't we initiate a CHAT right now to clarify my responsibilities? I think 10~15 minutes would be enough to figure out everything. You will also be able to evaluate my capability to carry out this job. I can also share my relevant PAST WORKS if you want. Together, we will make something special, I am feeling it. Regards Oleh

I am your site's Swiss Army knife - comfortable working with diverse tech stacks like WordPress, Shopify, Woo Commerce to bring ease and efficiency to your web services. My familiarity with Node.Js, a vital component of the ElasticSearch Search Platform, positions me well to tackle massive platform crashes. I understand the unique challenges faced by site owners when technical blips or outages occur outside of business hours or during holidays. My extended support is therefore perfectly tailored to your needs. I am available from Monday to Friday between 18:00 and 23:00, and throughout the weekends, including holidays from 9:00 to 23:00. Beyond immediate incident resolution as per the committed SLA, my service extends to preventing such disruptions through 24/7 monitoring with an alarm system that provides real-time alerts whenever a service outage is imminent. My commitment is not just fixing issues but ensuring your platform is 'healthy' which in turn reduces these types of events. Partnering with me ensures you undeniably have a proactive and dependable support service for your ElasticSearch Search Platform. Let's have a detailed conversation about what I can offer!