I’m looking for someone to help manage reservations at our hotel in Anchorage, Alaska. Duties include: Respond to guest messages on our various sites, review reservations for accuracy (including the various third party sites we work with), troubleshoot problems with the third party sites, charge deposits and cancellations, and confirm that all guests have paid the correct amount.
Background: Qupqugiaq Inn is a small anti-boutique hotel located in Anchorage, Alaska. We have 37 rooms. Of these, 19 have private bathrooms, 12 have shared bathrooms, and 6 are tiny Japanese-style sleeping pods. Our website is www.qupq.com. Please look at the site before responding.
Our main reservation software is WebRezPro. This transmits room information (availability and rates) to the software Siteminder, which then sends the information along to the third party sites, including Expedia, [login to view URL] and Hostelworld.
Hours: I expect that the work may take 2 or 3 hours per day. Work will be required for the next 4 months.
Experience: Please respond with information about your experience in these areas, and your expected pay rate.
As a small hotel owner with 37 rooms, I need a competent, detail-oriented and experienced writer and accountant to manage bookings and reservations. Your primary responsibility will be responding to messages and reviewing hotel reservations. Experience with this software is preferred, as you will be tasked with ensuring smooth bookings for our guests. Efficient organizational skills and a sharp eye for detail are required for this role. Experience in the hotel industry, especially with small hotels or similar accommodations, would be an advantage.
PLEASE RESPOND WITH A DESCRIPTION OF WHY YOU ARE QUALIFIED AND HOW YOU CAN MAKE THE IMPROVEMENTS TO RESERVATIONS IN THE DESCRIPTION ABOVE. Also, what are your thoughts about our website?
I'm in need of two key services:
1. Reservation Responses:
- We need assistance tracking hotel reservations. Your role here would encompass the acknowledgement and handling of incoming reservations, ensuring smooth communication with guests, and appropriately logging all reservation details.
2. Accounting Assistance:
- We are also looking for an accountant. Your responsibilities would include addressing guest inquiries about charges, and ensuring all financial transactions related to reservations are accurately processed and recorded.
Ideal candidates should have experience in hotel reservation systems and basic accounting. Familiarity with financial tracking software and customer service skills are a must. Note: This project involves dealing with financial data, hence trustworthiness and attention to detail are crucial.
Hotel Reservation Tracker & Accountant
I am a seasoned MBA writer with over seven years of experience in various writing fields. I have completed thousands of projects, ensuring 100% accuracy and meeting client requirements. You can trust me to deliver plagiarism-free work within the agreed deadline while maintaining your privacy. I specialize in creating diverse content, from assignments and quizzes to business plans, sales and marketing plans, SEO articles, blogs, and more.
Feel free to join the chat box and give me a try. I am dedicated to fulfilling and surpassing all your expectations, and I guarantee you won't be let down. I'm looking forward to hearing back from you.
It's my portfolio link.
https://www.freelancer.com/u/Stopsolution?w=f&ngsw-bypass=
Given my extensive experience in accounting and diverse content writing for various fields, I am well-qualified to manage your hotel reservations through providing prompt and professional responses. With over five years of experience, I have been responsible for handling sensitive data and maintaining accurate records, ensuring smooth financial transactions in my previous roles. As a solution-oriented person, I am confident in troubleshooting and handling any issues with third-party sites effectively.
My work ethic aligns perfectly with the demands of the hotel industry; attention to detail is of utmost importance to me. I assure you that I will double down on reviewing every reservation diligently for accuracy, minimizing errors that can adversely affect guest experiences or cause financial discrepancies. In addition, my ability to work efficiently, maintain organization, and tackle challenges head-on will transfer seamlessly into improving your reservation system.
Hello Geoffrey B.,
I can get this project done ASAP with high accuracy!
Accounting
I am a qualified accountant and a certified quickbooks and Xero Advisor with 12 years of experience in bookkeeping, reconciliation, financial statements, AP/AR, taxation, etc. I have expertise in Zoho Books, Wave Apps, and Excel as well. I have helped multiple clients to do full cycle bookkeeping/accounting and maintain their books clean, accurate, and up to date.
Lets connect in chat so that We discuss further.
Thank You
Akshay
Hi,
I am writing to express my interest in the positions of Reservation Responses and Accounting Assistance advertised by your esteemed organization. With my background in hospitality management and accounting, I am confident in my ability to fulfill the responsibilities outlined and contribute to the success of your team.
For the Reservation Responses role, I have extensive experience in managing hotel reservations, including acknowledging and handling incoming bookings, ensuring seamless communication with guests, and maintaining meticulous records of all reservation details. My proficiency in various reservation systems allows me to efficiently manage bookings while providing exceptional customer service. I am committed to ensuring a positive guest experience and contributing to the smooth operation of your reservation process.
Regarding the Accounting Assistance position, I bring a strong foundation in accounting principles and financial management. I am adept at addressing guest inquiries about charges, ensuring accurate processing of financial transactions related to reservations, and maintaining precise records. My familiarity with financial tracking software, coupled with my attention to detail, enables me to effectively manage financial data and uphold the integrity of your accounting processes.
Regards
Muhammad Umer
As a seasoned, qualified, and results-driven Chartered Accountant with a robust portfolio in taxation and accountancy, I have the rare combination of skills that you seek for your hotel project. Having worked extensively with various accounting platforms such as Quickbooks, ZohoBooks, Xero, WaveApps & Tally ERP, I have consistently exercised meticulous attention to detail and proffered tailored solutions to difficult accounting issues. My ability to reconcile messed up books and seamlessly migrate between different accounting platforms will be particularly invaluable in handling your complex reservations system.
Beyond my expertise in accounting, I also possess commendable customer service skills that will enable me to efficiently address guest inquiries about charges and foster smooth communication. As a virtual accountant and outsourced Chief Financial Officer, my core mandate is ensuring accuracy and efficiency in all financial transactions – an approach I intend to bring into this exciting project for Qupqugiaq Inn.
Hello Geoffrey B.,
I am Sadat Saeed, a seasoned Content Writer with 8 years of experience. I have carefully reviewed your project requirements and am confident in my ability to efficiently manage hotel reservations and accounting tasks. With expertise in hotel reservation systems and accounting, I guarantee accurate handling of reservations and financial transactions. Please review my portfolio at
https://www.freelancer.ca/u/DGM999
and let's discuss further. Looking forward to collaborating with you.
Best regards,
Sadat Saeed
Hello Sir, I am a semi-qualified Chartered Accountant and Accounting and Finance Post Graduate with 6 years work experience. I will work for company and individual with on-time delivery and 100% Quality.
My Gigs are:-
Accounting Tally
Income tax return
TDS return
GST return
Balance sheet preparation
Excle
Spreadsheet
Taxation
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Analysis
Financial Management Projects relating to finance Business Plan Investors Pitch Deck Academic and Research Papers Data analysis and scrapping SEO writing And much more.....
So, here's your virtual assistant whom you can trust and order to complete your project with on-time delivery with the best Quality.
For any query, you can ping me and you can refer my feedback and portfolio.
Eagerly waiting to help you.......
Hi Geoffrey,
We have examined your detailed requirements for the Hotel Reservation Tracker & Accountant role at Qupqugiaq Inn and are excited about the solution we can provide.
Key Points:
-Managing reservations through WebRezPro, ensuring seamless transmission to Siteminder and further to platforms like Expedia and Booking.com.
-Effective communication with guests, confirming correct payment, and troubleshooting any reservations issues.
-Diligent monitoring and processing of cancellations, deposits, and financial transactions in alignment with stated protocols.
Queries:
-Could you specify if there are any particular concerns with third party sites that need immediate attention?
-How do you currently handle overbookings or reservation conflicts?
-What improvements are you seeking in the reservation management process to enhance guest satisfaction?
Recommendation:
Implementing automated response systems for common guest inquiries might enhance efficiency and guest experience, while maintaining personalized touch points.
We are confident in delivering refined reservation management and guest communication strategies tailored to Qupqugiaq Inn's unique character.
Regards
Tapan S.
P.S. Budget and timeline are subject to change as per final requirements
Hello Geoffrey B.,
We're enthusiastic about embracing this opportunity and fully committed to working until we achieve your highest satisfaction with our efforts.
We are an expert team which have many years of experience on Accounting, Content Writing
Would you like to connect via chat to delve deeper into the discussion?
Yasir I
Hello Geoffrey B.,
I am Shahzaib, a Content Writer with over 5 years of experience. I have carefully reviewed your project requirements for managing hotel reservations and accounting tasks. With expertise in hotel reservation systems and accounting, I am well-equipped to handle reservation responses and provide accounting assistance efficiently. Please review my portfolio at
Portfolio: https://www.freelancer.co.uk/u/theshahzaibkhan
and let's discuss how I can contribute to improving your hotel's booking process.
Regards,
Shahzaib
I used to work in accounting and internal audit team for over 13 years, i can work with excel as most of my work use excel also I am a fast typer and being a fast worker, finish the work within time limit. I am good in learning and a fast learner too, i always eager to learn new skill. I am sure I can do a good job, focus on work, detailed oriented and willing to work in a team if needed. My strong attention to detail, fast typing speed, and impressive track record of delivering high-quality work with strict deadlines make me an ideal candidate for your project.
I am not experience yet in hotel reservation systems, but i believe i am a fast learner and i will be able to do it. Hopefully we can work together
As an experienced freelancer well-versed in hotel reservation systems and accounting, I firmly believe I'm the right fit for your hotel needs. Not only can I handle the communication side of bookings efficiently, but my strong financial background guarantees meticulous handling of guests' inquiries, charges, and transactions. Trustworthiness and attention to detail are qualities I've honed over the years, making me reliable with financial data - a key trait for an accountant.
Furthermore, my proficiency in Laravel and CodeIgniter frameworks could come into play here. I can use these skills to enhance your WebRezPro software's functionalities for better management of reservations. Additionally, my talent for crafting dynamic websites with WordPress and Craft CMS would enable me to make any required improvements on your website. As you requested a comment on your site, I appreciate its clean design and user-friendly interface - two crucial elements for a positive guest experience.
In conclusion, my knowledge in hotel reservation systems, accounting skills, familiarity with financial tracking software, and customer service sensitivity make me an invaluable candidate for this project. Allow me to bring order to your reservation system while balancing your books accurately. Together, we can ensure smoother guest experiences at Qupqugiaq Inn and drive customer satisfaction even higher - the backbone of any successful hotel.
As a seasoned professional with extensive experience in reservation management, accounting, and US Trade Show Housing Inc, I'm eager to offer my expertise in managing reservations and assisting with accounting at Qupqugiaq Inn. My background includes effectively responding to guest messages, ensuring reservation accuracy across various platforms, troubleshooting third-party site issues, and meticulously handling financial transactions.
In my previous role at US Trade Show Housing Inc, I honed my skills in managing high volumes of reservations efficiently while providing exceptional customer service. My experience with reservation systems like WebRezPro and financial tracking software equips me to seamlessly handle the responsibilities outlined for this position.
At Qupqugiaq Inn, I envision streamlining reservation processes to enhance the guest experience and drive increased bookings. By leveraging my organizational skills and attention to detail, I aim to ensure smooth communication with guests and accurate recording of reservation details. Additionally, my accounting background enables me to address guest inquiries about charges promptly and ensure precise financial transactions related to reservations.
I'm excited about the opportunity to contribute to the success of Qupqugiaq Inn and am confident that my skills and experience make me a perfect fit for this position.
Thank you for considering my application.
With my recently completed training program in accounting, and a strong understanding of the financial intricacies of running a hotel, I am confident that I am the best fit for your reservation and accounting needs. Not only do I have the technical skills required for the job, but I also value honesty, integrity, and carefulness. As an accountant, these traits are essential when dealing with sensitive financial data - like yours.
I have had experience working with software similar to WebRezPro and Siteminder during the course of my training and can ensure I have the skillset required to smoothly manage reservations across various platforms. My organization skillswill guarantee that not only are all reservation details appropriately logged, but also all financial transactions are properly accounted for and recorded.
Finally, having knowledge about auditing will be useful for troubleshooting issues with third-party sites too. My attention to detail coupled with my impeccable organizational skills will guarantee that guests have uninterrupted stays at Qupqugiaq Inn. Let's make their stay memorable!
