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Release Escrow

Payment to Provider/Escrow Release

Once the provider has submitted a project milestone or deliverable, the project will appear in the "Pending Review" section on the "Projects --> Manage Projects" tab. In addition to using message board and IM for communication, you have an option of accepting or rejecting the submission. The comments you provide while accepting or rejecting a project are visible below the project details page in the "Project Comments" section. If submission is rejected, the project goes back in the "In Progress" section.

If a project is rejected, a message is sent to the service provider along with your rejection comments. The service provider would resubmit the project after making the requested changes. The "Project Comments" section in the project details page displays the comments related to the project submission.

Project Acceptance
After the project submission from the service provider is accepted, LimeExchange automatically releases the escrow payment to the service provider. We strongly recommend that project submission be thoroughly reviewed before acceptance. Once a project has been accepted, it cannot be reverted or rejected.
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